Shipping & Returns
Shipping
Free shipping on every order, no minimum.
Estimated delivery: 7–10 business days.
Currently shipping within the United States only — more countries coming soon.
You'll receive tracking information by email once your order ships.
Returns
60-Night Comfort Guarantee: if your pet hasn't settled in within 60 nights, you'll get a full refund.
No forms, no hassle — just reach out to us. We want you both to love it.