Frequently Asked Questions

Estimated delivery is 7–10 business days. You'll receive a tracking number by email once your order ships.

Right now we ship within the United States only. More countries coming soon.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status anytime through your account dashboard.

We're a small, focused store — we don't have formal sustainability certifications to share right now.

Contact us as soon as possible if you need to change or cancel your order — we process orders within 24 hours, so the sooner you reach out, the better chance we have of catching it in time.

Care instructions are included with every product and available on each product page. When in doubt, follow the care label attached to the item or contact us for guidance.